Charging. 

Attach the USB charger which comes with your kit to the bullet, and when it completes charging, move the cord over to the remote to charge the remote. 

The charging ports on both the remote and the bullet look like two silver circles and they are magnetic. We recommend giving the bullet and remote at least 2 hours to reach full charge and regularly charge to keep your kit in best working order.

Do not use your device while charging.  

If you lose your charging cord, contact our team to organise to purchase a new one. Please note, if you have other toys from our range, the toy charging ports are in different locations and may look different on some toys, so we recommend you check the product guide for your specific product to confirm how to charge.

Turning on.

Turn on by holding the button for around 2 seconds or until the light turns on, then press the button again until you feel a buzz, and press to cycle through different intensities to find your vibe.

You can use your bullet on its own like this, or control the vibrations while inside one of the plugs using your remote. 

Inserting & removing bullet. 

We recommend adding 1-2 drops of lube on your bullet before insertion, to help you insert and remove your bullet from the small and medium plugs with more ease.

Using remote.

Once your bullet is turned on and vibrating, hold down the power button on the remote for 3 seconds, and then use the intensity button to cycle through and find your vibe.

 

Turning off. 

To turn it off, hold down the button until it stops vibrating.

 

Having the best time.  

There are so many amazing ways to use Option A during solo or partnered play. 

Check out our educational videos and guides on using Option A on this page. 

And if you'd like further information, you can also check out Normal's range of educational blogs and resources like our free video masterclass, The Modern Guide to Sex.

For further questions about our whole range of devices, check out our general FAQs.

Our devices are designed to fit the widest range of bodies possible - but if it doesn't feel right to you, listen to your body. Let us know, and we'll help you find a device that really is a perfect match.

 

Safety & care reminders (to keep things normal). 

Shower & bath usage.

The plugs and bullet in Option A are suitable for use in the shower or bath, but do not submerge the remote or charge any components near water.

Cleaning & storage.

Clean your toys with a dedicated toy cleaner or warm soapy water after use, and if you are moving from anal to vaginal or oral, make sure you clean any fingers, toys or genitals before you do so. This is really important to ensure you’re not bringing bacteria from the anus to the genitals. There is no need to submerge, boil or clean in appliances like a dishwasher or washing machine. 

Remember that you should not use silicon-based lube with a silicon toy, as this may damage the toy (water-based lubricants are best).

Store toys in a clean, dry, cool place away from direct sunlight or heat. If you notice damage, warping or other changes to your toy's shape, do not continue using it.

Anal & vaginal use only.

While there are alternate uses for many sex toys, we do not recommend this device for oral use.

Always use lube.

Lube is an essential for all sexual experiences, but particularly for anal play, as the rectum doesn’t self-lubricate. Add a toy-friendly lube to the plug and your anus, then keep it handy so you can re-apply as needed.

Build up slowly, and don’t push through unwanted pain.

Sex should never involve unwanted pain - and the same goes for anal. It can take some time building up to a butt plug, so don’t be alarmed or disappointed if you can’t get the plug in the first time - that’s pretty normal, especially if you’re new to it!

Remove the pressure on yourself, take your time and go slow with it. Explore the external stimulation techniques in this article before moving to internal play with your fingers or a small plug.

Do not insert the bullet into your anus on its own.

This one might sound obvious, but just in case: the bullet is not safe for internal anal stimulation or internal vaginal stimulation. It is designed to be inserted into one of the two plugs to make them vibrate, and you can also use the bullet alone on other erogenous zones like the clit, nipples, tip of the penis - just make sure you wash it thoroughly if you’re moving from anal to any other play.

Do not try to push your toy past the flared base.

This might also sound obvious, but when using Option A it is essential to ensure the flared base sits comfortably outside the anus. The toy is designed to be a size that should fit comfortably for most people, but remember that our bodies are all diverse, so if you feel like the plug is fitting too tightly or too loosely for your body, or not fitting correctly in another way, just remove it and get in touch with us. Our team are always happy to help you out with an exchange to another product if it’s not the right fit for you. 

Always use the plug with a bullet inside it - even if the bullet is not vibrating.

If you purchase our VIP kit, you can use two plugs at once (one per partner, or double penetration with an anal and a vaginal plug).

If you purchase our OG kit, we do not recommend using the spare plug without a bullet inside, or bending it on your finger while stimulating other erogenous zones - this is to ensure the structure holds it shape at all moments.

 

 

Not feeling satisfied?

Returns policy (a.k.a. the 100 Night Stand)

If you don’t love your first choice, let us know: every body is different, and we never want you to regret an experience with NORMAL.

Let our team know what didn’t work for you by contacting customer support (just email hey@itsnormal.com), and they’ll organise a store credit for the value of your purchase spend on a new toy of your choice.

Where appropriate, they’ll send a printable label, which you can attach to a postage bag & use to discreetly post back your first toy.

If you’d like help with picking something different, our customer support team can give you a personal recommendation and organise for it to be sent out to you.

 

Warranty

We provide a one-year warranty from date of purchase (with replacement or refund) for functional issues - so while this does not cover regular cosmetic wear-and-tear from usage, it does cover any issues which impair the functioning of the toy and were not caused by non-recommended usage. For full details of the policy, please go here. To make a warranty claim, please start a conversation with our team by emailing hey@itsnormal.com.

 

More questions?

Contact our team and ask! You can find us at: hey@itsnormal.com.