Option A

Your kit includes a small plug, a medium plug, a bullet vibrator (which can be inserted into either plug), a remote (which controls the bullet), an instruction card, a charging cord (for both your bullet and remote), and a gorgeous toolkit bag with six pockets which you can use to store your kit items plus a couple of other toys.

If you'd like to add a Normal lube and cleaning spray, via our Toy Care Essentials, you can do add these when you add your product to your shopping cart and check out.

It will arrive in an Option A recyclable tube, and be delivered in an unmarked padded bag made from recyclable materials.

Lube is a must when using a butt plug, as is cleaning your product every time you use it (you can use warm soapy water, or a cleaning spray like ours, or both!).

If you'd like to add a Normal lube and cleaning spray, via our Toy Care Essentials, you can do add these when you add your product to your shopping cart and check out.

If you're already well-supplied, no stress!

Yes! Everyone can use and experience (lots of) pleasure from a product like Option A.

Check out our educational videos above for more information on your anatomy and why anal stimulation can bring pleasure for people with penises and for people with vulvas.

And remember - the type of stimulation you enjoy is a function of your anatomy not your sexuality - anal is for everyone.

All of our toys are made from non-reactive, non-porous body-safe silicone, and free from all the nasties (phthalates, PVC, vinyl, jelly rubber, TPR/TPE & latex).

Your order will be delivered in an unmarked, padded mailer bag made from recycled materials.

Your modular anal kit will arrive with: a medium plug, a small plug, a vibrating bullet, a remote and a charging cable, as well as our Option A complimentary collection bag that can store up to six different toys or sexual wellness essentials.

We are committed to making our products as sustainable as possible (and we know what it's like to lose the instructions at the worst moment), so your paperless product guide will be emailed to you in advance of your product arrival (and you can find all of the product guides here whenever you need them).

We ship all our products to locations within Australia, and we've just begun shipping our range of toys in the USA.

• Products ordered to Australian addresses are fulfilled in 1-2 business days and delivered in 5 business days.
• Products ordered to US addresses are fulfilled in 1-2 business days and delivered in 5 business days.  

Please note that once a product is shipped, we are unable to take responsibility for any issues with delivery (for example, inputting the wrong address or not indicating a safe place to leave your parcel); if you have any issues, use the tracking code you received via email when your order was fulfilled to check on the progress of your parcel with your country's shipping provider.

If you have any further questions, check out our shipping policy. 

If you're outside of Australia and the USA, send us an email to let us know that you want Normal in your country via hey@itsnormal.com - and we'll let you know when we launch there.

You're also welcome to explore our range of free and inclusive sexual wellness education resources anytime - our guides and video courses are already used in over 40 countries and counting! 

• Charge the bullet & remote: Here’s a 2 minute video from our co-founder and inhouse sex coach Georgia Grace explaining how to do it! But if you'd prefer to read, read on. Attach the USB charger which comes with your kit to the bullet, and when it completes charging, move over to the remote to charge. The charging ports on both the remote and the bullet look like two silver circles and they are magnetic. We recommend giving the bullet and remote at least 2 hours to reach full charge and regularly charge to keep your kit in best working order. Please note, if you have other toys from our range, the toy charging ports are in different locations and may look different on some toys, so we recommend you check the product guide for your specific product to confirm how to charge.

• To turn on the bullet: Turn on by holding the button for around 2 seconds or until the light turns on, then press the button again until you feel a buzz, and press to cycle through different intensities to find your vibe. To turn it off, hold down the button until it stops vibrating.

• Using your remote: Once your bullet is turned on and vibrating, hold down the power button on the remote for 3 seconds, and then use the intensity button to cycle through and find your vibe.

• Inserting and removing your bullet: Here’s a quick video where our in-house sex coach and Normal co-founder Georgia Grace demonstrates how to do it in under 30 seconds. The plug is designed to grip the bullet firmly (for obvious reasons!) without making it difficult to insert or remove when the time comes. We recommend adding 1-2 drops of lube on your bullet before insertion, to help you insert and remove your bullet from the small and medium plugs with more ease. Then push the bullet all the way in to insert, and wiggle gently out to remove.

As this is an anal kit it’s particularly important to wash the kit thoroughly with warm soapy water and/or a toy cleaning spray like ours after every use.

It’s also a good idea to wash the toys before you use them again, just to make sure they’re all squeaky clean, body safe and to keep everything in great condition (including you!).

If you plan on moving from anal or other body parts you will also need to thoroughly wash toys before using them anywhere else.

As you’ll see in the kit - we’ve also gifted you this beautiful toolkit bag to keep your toys safe, free from dust and ready to use whenever you want them.

We deliver a digital manual to you via email when you make your purchase. In Option A, we’ve also included a card with information on what's inside, how the kit functions, how to get started and 10 ways you can use it. Additionally, all of our product guides are stored here permanently. If you have more questions, feel free to check out our General FAQs - and of course, our friendly customer support team are just an email away at hey@itsnormal.com!

We're discreet in the streets, and great in the sheets 🥰

Your purchase will be billed discreetly as a purchase from ‘Normal Wellness'.

Your product will arrive in a sealed, padded recyclable mailer bag, with no logo or markings indicating that it is from Normal.

We think life is too short for sex toy regrets! If you don't love your toy for any reason, contact us within 100 nights to return it for store credit equivalent to the purchase price. Our team can even help recommend you something else to ensure you find a perfect match.

You also have a one-year warranty for any issues affecting the function of the product (excluding those which may be the result of non-recommended use). You can find more information here.

Check out our general FAQs page, as well as the Option A digital manual here - and if you can't find what you need, send an email to our friendly customer support team via hey@itsnormal.com.