FAQs
Everything you need to know about Glow
What do I receive with my Glow?
Your Glow arrives in beauty-themed packaging, with a USB charging cable, simple storage bag and a quick-start guide to everything you need to know.
Is Glow delivered discreetly?
Glow arrives in an unmarked recyclable box or mailer bag. Once you open your delivery, you'll find beauty-themed packaging and a complimentary storage bag.
What are the shipping options?
Standard Shipping (2-5 business days): $10.
Express Shipping (1-2 business days): $15.
What are Normal’s returns & warranty policies?
Should I also buy essentials like lube & cleaning spray?
How should I clean my vibe?
Any other questions?