Glow is sold as an adult novelty product, not for medical use. 

Charging me.

Charge for 2 hours before first use.

Connect charging port via USB cord to a source of power. This toy has a magnetic charging port on the base - align the two dots on the cord to the two dots on the charging port, and place in a stable location to charge. 

Do not use your device while charging.

If you lose your charging cord, contact our team to organise to purchase a new one.

Turning me on. 

Hold down the button on the base of Glow for 2-3 seconds until you feel a short buzz to turn product on.

Then hold it down again until vibrations begin. 

To cycle through intensities, press the button each time. 

Turning me off. 

To switch vibration function off, hold down the button until vibrations stop.

Having the best time with me. 

Glow is made of soft, sensual body-safe silicone - and will be a great fit for anyone who likes more gentle sensations. It fits easily in the palm of your hand.

Glow is designed for use across external erogenous zones (so everything from your nipples, neck and back to your genitals).

Most people will enjoy sex toys more with a little water-based lubricant applied to your toy first - and of course, top up if you feel the need at any point!

As with all sex toys, you'll have the best experience by warming up your body with less sensitive erogenous zones first, then moving to more sensitive areas like the clitoris, vulva, perineum and anus - whatever you like! 

Glow has broader surfaces (so it can be used to provide stimulation to a larger area, like the vulva) but also a more tapered end which can be used on a focussed spot - like the clitoris.

Try different patterns of movement, try moving your body differently, and maybe even try lying down and holding Glow between your legs or sitting on Glow - experiment to find what feels good for you, and follow that feeling.

You may also want to pair it with music, scents, erotica or a fantasy of your own (whatever works to help you feel in the mood).

Glow is also great for using on and with partners, either in foreplay or accompanying intercourse to stimulate areas which are not stimulated by a specific position.

For example, it will fit between bodies during sex, and can be a great option for stimulating areas like the clitoris during penetrative sex.

Our devices are designed to fit the widest range of bodies possible - but if it doesn't feel right to you, listen to your body. Let us know, and we'll help you find a device that really is a perfect match.

Cautions (to keep things normal). 

Glow is suitable for use in the shower or bath use to IPX7 standard (for up to 30 minutes at a time). 

Do not use silicon-based lubricants with our devices (water-based lubricants are best).

Clean and dry the toy thoroughly between each use (using soap and water on regularly used surfaces, or a sex toy cleaning spray - there is no need to submerge, boil or clean in appliances like a dishwasher or washing machine). 

While there are alternate uses for many sex toys, we do not recommend this device for oral or internal use.

If using on an external anal area, thoroughly clean and dry before moving onto sex in any other areas of the body. 

Store in a cool, dry spot away from direct sunlight. 

Remember that STIs can be transmitted on surfaces (like a device) - so if using with a new partner or multiple partners, use barrier protection like condoms appropriately to manage risk. 

Using Glow should not be painful. Go slow, use plenty of lube, and avoid use on swollen, injured, or irritated skin. Stop if pain, irritation or a reaction occurs while using Glow. 

Only use the charger provided - incompatible chargers can cause damage or overheating.

If damage occurs to your toy, cease use and seek a replacement by contacting hey@itsnormal.com (your Glow has a 12-month warranty for functional issues).

 

Not feeling satisfied?

Returns policy (a.k.a. the 100 Night Stand)

If you don’t love your first choice, let us know: every body is different, and we never want you to regret an experience with Normal.

Let our team know what didn’t work for you by contacting customer support (just email hey@itsnormal.com), and they’ll organise a store credit for the value of your purchase to spend on a new toy of your choice.

Where appropriate, they’ll send a printable label, which you can attach to a postage bag & use to discreetly post back your first toy.

If you’d like help with picking something different, our customer support team can give you a personal recommendation and organise for it to be sent out to you.

Warranty

We provide a one-year warranty from date of purchase (with replacement or refund) for functional issues - so while this does not cover regular cosmetic wear-and-tear from usage, it does cover any issues which impair the functioning of the toy and were not caused by non-recommended usage.

For full details of the policy, please go here. To make a warranty claim, please start a conversation with our team by emailing hey@itsnormal.com.

More questions?

Contact our team and ask! You can find us at: hey@itsnormal.com.

Use exclusively as directed. Any alteration, modification, or use of Glow inconsistent with these directions is at the user’s own risk. To the extent permitted by law, Normal accepts no responsibility for any injury, damage, or malfunction resulting from misuse, unauthorised use, or failure to follow instructions. Nothing in this notice excludes, restricts, or modifies any rights or remedies you may have under the Australian Consumer Law.