FAQ
Got questions? We've got answersAll orders arrive in discreet, unmarked, padded recycled mailer bags (so you can focus on good vibes, stress-free).
Your order will be billed discreetly as a purchase from ‘Normal Wellness'.
Water-based lube is the most versatile option and is recommended if you want just one lube! It’s easy to clean, condom-compatible, safe to use with all sex toys, won’t stain the sheets, and is suitable for many different types of sex!
Silicone-based lube is often favoured because it lasts longer, but our new long-lasting formula keeps the glide going longer than traditional water-based lubes! Silicone lube is waterproof, making it ideal for use in the shower. As the name suggests, silicone is its primary ingredient.
Water Purified, Aloe Barbadensis Leaf Juice (Aloe Vera), Phenoxyethanol, Lactic Acid, Benzoic Acid, Dehydroacetic Acid, Xanthan Gum, Betaine.
Absolutely! Our lube is completely safe to use with your Normal vibe and is highly recommended because it’s designed to make everything feel better. It's important to remember that Water-based lube is the best option for toys as it won’t damage the material. Plus, it’s easy to clean off both your toy and your skin, making your experience smooth and hassle-free.
This lube is naturally scented, it doesn’t smell artificial and has no obvious fragrance. It’s subtle and almost unnoticeable.
Aqua, Propanediol, Cocamidopropyl Betaine, Caprylyl/Capryl Glucoside, Sodium Gluconate, Phenoxyethanol,Benzalkonium Chloride, Polyaminopropyl Biguanide.
Unfortunately not - but if you have any issues with your product, please let our team know and they’ll be happy to advise you.
We currently ship all over Australia from our facility in Melbourne. Orders are fulfilled within 1-2 business days and delivered within 5 business days.
Check out our General FAQs, and if you still need more information, feel free to email our lovely customer team via hey@itsnormal.com.