Toy Care Essentials

All orders arrive in discreet, unmarked recycled mailer boxes (so you can focus on good vibes, stress-free).

Your order will be billed discreetly as a purchase from ‘Normal Wellness'.

Aloe Barbadensis Leaf Juice, Propanediol, Xanthan Gum, Inulin (Probiotic), Lactobacillus Ferment, Alpha-Glucan Oligosaccharide (Prebiotic), Camellia Sinensis Seed Extract, Vaccinium Macrocarpon (Cranberry) Fruit Juice, Gluconolactone, Potassium Sorbate, Sodium Benzoate, Lactic Acid.

Aqua (Water) is plain old water. It’s the base of the formula and helps dissolve and carry the other ingredients.

Decyl Glucoside is a gentle cleanser made from plant-derived sugars. It helps lift away dirt and residue from the surface of your toy.

Polyglyceryl-10 Laurate is a plant-derived ingredient that helps oil and water mix properly. It also supports the cleansing process by helping loosen residue.

Chlorhexidine Digluconate is a cleansing ingredient commonly used in personal care products. It helps reduce the presence of bacteria on the surface.

Backhousia Citriodora (Lemon Myrtle) Leaf Oil is a plant-derived essential oil that adds a fresh, citrus scent.

Mentha Piperita (Peppermint) Oil is an essential oil that gives a light, minty freshness.

Pelargonium Graveolens (Geranium) Flower Oil is a botanical essential oil that adds a soft, floral note.

Citric Acid is found naturally in citrus fruits. It helps balance the formula so it stays stable and effective.

Ingredients list: Aqua (Water), Decyl Glucoside, Polyglyceryl-10 Laurate, Chlorhexidine Digluconate, Backhousia Citriodora Leaf (Lemon Myrtle) Oil, Mentha Piperita (Peppermint) Oil, Pelargonium Graveolens Flower (Geranium) Oil, Citric Acid.

Warm soapy water can be used to clean toys, but this nightstand-ready option is designed for sex toy materials with a minimum of mess during your afterglow moments - it comes with a gentle natural scent, and is easy to spray, wipe and play again.

It depends on frequency of use, but a little goes a long way. Most people find 1–2 pumps per session is enough, especially with a lubricant like this designed to be long-lasting without becoming sticky.

We’ve removed common irritants like alcohol and unnecessary additives which can promote infection like glycerin, prioritised long-lasting glide, and developed it with experts to promote your pleasure - no shortcuts or compromises where your health is concerned.

There’s a common myth that being wet automatically means you’re aroused and there’s something wrong with you if you’re not ‘wet enough’ - but actually, our bodies are all different and most people benefit from added lubrication to make sex just feel way better!

Because more glide = less friction = more pleasure. Even when your body produces natural lubrication, adding lube can enhance comfort and sensation.

Yes, it’s safe for silicone, plastic, metal and glass toys.

No - it’s designed for cleaning your toys to keep your toys and body in great condition, but is not a substitute for a hand sanitiser or body-friendly cleanser if you are looking to do body cleanup after play.

It’s best suited for non-porous materials like silicone, plastic and glass.

Unfortunately not - but if you have any issues with your product, please let our team know and they’ll be happy to advise you.

Check out our general FAQs, and if you still need help, email our team via hey@itsnormal.com.

Products ordered to Australian or US addresses are typically delivered in 2-5 business days via standard shipping.

For orders to UK / Canada / New Zealand addresses, and express orders to all countries, please check shipping rates & timeline for your country here.

Normal ships to Australia, United States, Canada, United Kingdom & New Zealand.

Free standard shipping is available for orders above $100 (Australia, United States & New Zealand), $200 (Canada) and £80 (United Kingdom). For more details on shipping rates and timelines, check our shipping policy for your country here.