
FAQ
Got questions? We've got answersThis product has just two ingredients: dimethicone (a moisturising ingredient used to condition the skin) & cyclopentasiloxane (a lightweight, easy-spreading ingredient which forms a protective seal on the skin).
Unfortunately not - but if you have any issues with your product, please let our team know and they’ll be happy to advise you.
We currently ship all over Australia from our facility in Sydney.
Silicon-based lube is longer-lasting, water-proof and (as the name says) uses silicon as its primary ingredient - while water-based lube is safe for all types of toys, will wash off easily in water, won’t stain sheets or clothes, and may need more frequent replenishment.
No - stick with water-based lube to keep your silicon toys in great condition. Silicon lube is absolutely fine to use with glass, steel and plastic toys however.
Check out our general FAQs page, or email our team via hey@itsnormal.com.