
FAQ
Got questions? We've got answersThis product contains Aqua, Glycerin, Propylene Glycol, Sodium, Polyacrylate, Hydroxyethylcellulose, Carbomer, Triethanolamine, Methylisothioazolinone & Iodopropynyl Butyl Carbamate.
Unfortunately not - but if you have any issues with your product, please let our team know and they’ll be happy to advise you.
We currently ship all over Australia from our facility in Sydney.
Silicon-based lube is longer-lasting, water-proof and (as the name says) uses silicon as its primary ingredient - while water-based lube is safe for all types of toys, will wash off easily in water, won’t stain sheets or clothes, and may need more frequent replenishment.
Yep - no worries!
Check out our general FAQs, and if you still need help, email our team via hey@itsnormal.com.