Charlie
A powerful wand to reach every spot, in every position.
Discreet shipping & 100-night returns
- 100 night stand returns policy: if you don't love your toy for any reason, return it within 100 nights for store credit equal to the value of your purchase and we'll help you find a better match.
- Discreet shipping & billing: Orders arrive in unmarked, padded mailer bags and are billed discreetly as 'Normal Wellness'.
Silky-smooth & body-safe materials
- Made from non-reactive, non-porous materials to keep your gorgeous body in great condition
- Free from all the nasties: phthalates, PVC, vinyl, jelly rubber, TPR/TPE & latex.
Loved by 30,000 very satisfied Aussies
- Since launching in Sydney back in 2021, we've helped over 30,000 people enjoy good vibes
- We're also one of Australia's best-reviewed sex toy brands: scroll down & read for yourself
Our sex coach Georgia introduces Charlie
Certified sex coach Georgia Grace delves into the anatomy of pleasure, shares her favourite techniques, and explains how to make the most of Charlie in this easy how-to video.
Go the distance
Store in style
Here when you need
- Anna7/4/24ReviewingCharlieRated 5 out of 5 starsThis has fast become my fav toy
This is seriously THE BEST TOY it has fast become my new favourite. Honestly do yourself a favour and get on it, literally. If you don’t have this bad boy you are missing out!
- Ash7/3/24ReviewingCharlieRated 5 out of 5 starsMy go-to toy!
Charlie lives in that little nook between my mattress and the bedhead, ready to go ;) Not too buzzy, pretty dang quiet, love the speed options and the handle doesn't vibrate too much so my hands don't go numb. Battery lasts ages too.
- MartVerified Buyer7/3/24ReviewingCharlieRated 5 out of 5 starsCharlie
My wife loves Charlie
- SebastianVerified Buyer7/3/24ReviewingCharlieRated 5 out of 5 starsGreat for solo or partner play!
Great for use in solo or partner play, and gives amazing targeted vibration without being too pointed. Love using this internal and externally with my partner!
- Elizabeth W.Verified Buyer3/2/24ReviewingCharlieRated 5 out of 5 starsYippee!
Lovely feel and does the job exceedingly well!
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FAQ
Got questions? We've got answersWe deliver a paperless digital product guide to you via email when you make your purchase.
Additionally, all of these product guides are stored here permanently.
If you have more questions, feel free to check out our General FAQs - and of course, our friendly customer support team are just an email away at hey@itsnormal.com!
Your toy will arrive with a charging cord and a complimentary collection bag for storing your sexual wellness essentials.
We are committed to making our products as sustainable as possible (and we know what it's like to lose the instructions at the worst moment), so your paperless product guide will be emailed to you in advance of your product arrival (and you can find all of the product guides here whenever you need them).
All of our toys are made from non-reactive, non-porous body-safe silicone, and free from all the nasties (phthalates, PVC, vinyl, jelly rubber, TPR/TPE & latex).
Plug one end of your USB charging cord into a USB port, and connect the other end to the toy.
Our toy charging ports are in different locations and may look different on some toys, so we recommend you check the product guide for your specific product to confirm how to charge.
We recommend giving toys at least 2 hours to reach full charge and regularly charge to keep your toy in best working order.
We're discreet in the streets, and great in the sheets 🥰
Your purchase will be billed discreetly as a purchase from ‘Normal Wellness'.
Your product will arrive in a sealed, biodegradable mailer bag, with no logo or markings indicating that it is from Normal.
We ship all our products to locations within Australia, and we've just begun shipping our range of toys in the USA.
- Products ordered to Australian addresses are fulfilled in 1-2 business days and delivered in 5 business days.
- Products ordered to US addresses are fulfilled in 1-2 business days and delivered in 5 business days.
Please note that once a product is shipped, we are unable to take responsibility for any issues with delivery (for example, inputting the wrong address or not indicating a safe place to leave your parcel); if you have any issues, use the tracking code you received via email when your order was fulfilled to check on the progress of your parcel with your country's shipping provider.
If you have any further questions, check out our shipping policy.
If you're outside of Australia and the USA, send us an email to let us know that you want Normal in your country via hey@itsnormal.com - and we'll let you know when we launch there.
You're also welcome to explore our range of free and inclusive sexual wellness education resources anytime - our guides and video courses are already used in over 40 countries and counting!
Check out our general FAQs page, and if you can't find what you need, send an email to our friendly customer support team via hey@itsnormal.com.