Butt Beginner Bundle

We deliver a digital manual to you via email when you make your purchase, and all of these product guides are stored here permanently.

If you have more questions, feel free to check out our General FAQs - and of course, our friendly customer support team are just an email away at hey@itsnormal.com!

We’ve created bundles to help you have an even better time! You can bundle & save when you buy Option A with:

- Toy Care Essentials
- Billie Palm Vibrator
- Quinn Palm Vibrator
- Flynn Vibrating Cock Ring

Lube is a must when using a butt plug, as is cleaning your product every time you use it (you can use warm soapy water, or a cleaning spray like ours, or both!).

If you'd like to add a Normal lube and cleaning spray, via our Toy Care Essentials, you can do add these when you add your product to your shopping cart and check out.

If you're already well-supplied, no stress!

Yes! Everyone can use and experience (lots of) pleasure from a product like Option A.

Check out our educational videos above for more information on your anatomy and why anal stimulation can bring pleasure for people with penises and for people with vulvas.

And remember - the type of stimulation you enjoy is a function of your anatomy, not your sexuality - anal is for everyone.

All of our vibes are made from non-reactive, non-porous body-safe silicone, and free from all the nasties (phthalates, PVC, vinyl, jelly rubber, TPR/TPE & latex).

All orders arrive in discreet, unmarked, padded recycled mailer bags (so you can focus on good vibes, stress-free).

Australia

We ship our whole range Australia-wide, with products ordered to Australian addresses fulfilled in 1-2 business days and delivered in 5 business days.

United States

We currently ship our vibes and vibe-only bundles to customers in the United States. Products ordered to US addresses are fulfilled in 1-2 business days and delivered in 5 business days.

You can find all of the details of what to expect in this shipping policy, which we recommend checking out before you order.

Please note that once a product is shipped, we are unable to take responsibility for any issues with delivery (for example, inputting the wrong address or not indicating a safe place to leave your parcel); if you have any issues, use the tracking code you received via email when your order was fulfilled to check on the progress of your parcel with your country's shipping provider.

Outside our current shipping zones?

Send us an email via hey@itsnormal.com - we'll let you know when we launch there. Plus check out our free inclusive sexual wellness education resources, which are available everywhere.

• Charge the bullet & remote: Here’s a 2 minute video from our co-founder and inhouse sex coach Georgia Grace explaining how to do it! But if you'd prefer to read, read on. Attach the USB charger which comes with your kit to the bullet, and when it completes charging, move over to the remote to charge. The charging ports on both the remote and the bullet look like two silver circles and they are magnetic. We recommend giving the bullet and remote at least 2 hours to reach full charge and regularly charge to keep your kit in best working order. Please note, if you have other vibes from our range, the vibe charging ports are in different locations and may look different on some vibes, so we recommend you check the product guide for your specific product to confirm how to charge.
  
• To turn on the bullet: Turn on by holding the button for around 2 seconds or until the light turns on, then press the button again until you feel a buzz, and press to cycle through different intensities to find your vibe. To turn it off, hold down the button until it stops vibrating.
  
• Using your remote: Once your bullet is turned on and vibrating, hold down the power button on the remote for 3 seconds, and then use the intensity button to cycle through and find your vibe.
  
• Inserting and removing your bullet: Here’s a quick video where our in-house sex coach and Normal co-founder Georgia Grace demonstrates how to do it in under 30 seconds. The plug is designed to grip the bullet firmly (for obvious reasons!) without making it difficult to insert or remove when the time comes. We recommend adding 1-2 drops of lube on your bullet before insertion, to help you insert and remove your bullet from the small and medium plugs with more ease. Then push the bullet all the way in to insert, and wiggle gently out to remove.

As this is an anal kit it’s particularly important to wash the kit thoroughly with warm soapy water and/or a vibe cleaning spray like ours after every use.

It’s also a good idea to wash the vibes before you use them again, just to make sure they’re all squeaky clean, body safe and to keep everything in great condition (including you!).

If you plan on moving from anal or other body parts you will also need to thoroughly wash vibes before using them anywhere else.

As you’ll see in the kit - we’ve also gifted you this beautiful toolkit bag to keep your vibes safe, free from dust and ready to use whenever you want them.

We deliver a digital manual to you via email when you make your purchase. We’ve also included a card with information on what's inside, how the kit functions, how to get started and 10 ways you can use it. Additionally, all of our product guides are stored here permanently. If you have more questions, feel free to check out our General FAQs - and of course, our friendly customer support team are just an email away at hey@itsnormal.com!

Your order will be billed discreetly as a purchase from ‘Normal Wellness'.

We think life is too short for vibe regrets! If you don't love your vibe for any reason, contact us within 100 nights to return it for store credit equivalent to the purchase price. Our team can even help recommend you something else to ensure you find a perfect match.

You also have a one-year warranty for any issues affecting the function of the product (excluding those which may be the result of non-recommended use). You can find more information here.

Check out our general FAQs page, and if you can't find what you need, send an email to our friendly customer support team via hey@itsnormal.com.