This is a beautiful kit designed to give you an elevated, sensual experience - but any time that we are playing with constraint, impact & our senses, we need to also follow some simple safety instructions.

1. Watch the how-to videos on this page with Abbie, Demon & Georgia - they are designed to set you up with everything you need to know.

2. Consider a 'practice' session before you start moving into 'play' sessions.

3. Always talk about consent and boundaries before you start exploring in a play session.

4. Have a safe word & a shared non-verbal cue you both understand to immediately pause or stop the session.

5. Begin gently, checking in using a traffic-light system, and alternating impact (for example, spanking with the crop or tassle) with more gentle soothing touch.

6. Make sure cuffs and blindfold are a comfortable fit whenever using these, and ensure there are no sharp or dangerous objects nearby which could cause an issue.

7. Never push through unwanted pain - your own or others.

8. Follow an aftercare routine to help stabilise and return to everyday life after a session.

Our blog also has a number of helpful guides on exploring new sexual practices.

All orders arrive in discreet, unmarked, padded recycled mailer bags (so you can focus on good times, stress-free).

Yes! This kit is made from premium vegan leather, designed to gentle and soft to the touch.

Australia

We ship our whole range Australia-wide, including the Kink Kit, with products ordered to Australian addresses fulfilled in 1-2 business days and delivered in 5 business days (please note that orders placed between 13-30 October 2024 will be delivered in the first week of November).

United States

We currently ship our vibes and vibe-only bundles to customers in the United States, but we do not yet ship the Kink Kit to the United States.

Outside our current shipping zones?

Send us an email via hey@itsnormal.com - we'll let you know when we launch there. Plus check out our free inclusive sexual wellness education resources, which are available everywhere.

Your product is made from premium vegan leather & silk, so here are a few important do's and don’ts to ensure its longevity.

Do:

1. Store your kit in the complimentary canvas sac every time, keeping it somewhere cool and dry.

2. If you need to spot-clean after play, gently wipe down with a damp clean cloth.

3. If needed, use a mild detergent solution and a soft cloth to gently clean the surface.

Don't:

1. Wash your kit in a washing machine or submerge in water.

2. Use harsh chemicals to clean, such as bleach or solvents, as they can damage the material.

3. Use abrasive or rough materials against the surface, such as steel wool or wire brushes, as they can scratch the surface.

4. Leave your product exposed in direct sunlight for a long time.

We recommend checking out the educational information on this page (written and video guides).

If you have more questions, feel free to check out our General FAQs - and of course, our friendly customer support team are just an email away at hey@itsnormal.com!

Your order will be billed discreetly as a purchase from ‘Normal Wellness', so you can relax and focus on the main event.

We think life is too short for regrets!

If you don't love your kit for any reason, contact us within 100 nights to return it for store credit equivalent to the purchase price.

Our team can even help recommend you something else to ensure you find a perfect match.

You also have a one-year warranty for any issues affecting the function of the product (excluding those which may be the result of non-recommended use, so please do read the FAQs closely). You can find more information here.

Check out our general FAQs page here, and if you can't find what you need, send an email to our friendly customer support team via hey@itsnormal.com.